Hello Readers, If you’re banking with HSBC in the UAE or planning to, knowing where to find their branches and ATMs is a lifesaver. Whether you need to open an account, deposit cash, or seek financial advice, HSBC’s network across Dubai, Abu Dhabi, and other emirates has you covered. In 2025, HSBC remains a leading international bank in the UAE, offering personal, premier, and business banking services. In this guide, I’ll share details on HSBC’s branches, contact numbers, key locations, and tips to make your banking experience smooth. Let’s get started!
Why Choose HSBC in the UAE?
HSBC Bank Middle East Limited is one of the largest and most established international banks in the region, with a presence dating back to 1946. From a single branch by Dubai Creek, it has grown into a major financial hub, offering services like savings accounts, loans, credit cards, wealth management, and corporate banking. With branches in key cities like Dubai, Abu Dhabi, Sharjah, and Ras Al Khaimah, HSBC ensures you’re never far from top-notch banking services.
HSBC’s commitment to convenience stands out. You can access their services through branches, ATMs, the HSBC UAE app, or online banking. Plus, their focus on digital banking in 2025 makes transactions quick and hassle-free. Whether you’re a resident or a visitor, HSBC’s widespread network makes banking easy.
Finding HSBC Bank Branches in the UAE
HSBC has a strong presence across the UAE, with 12 branches in major cities as of 2025. These branches are strategically located in business hubs and shopping malls for easy access. However, the digital Customer Service Unit (CSU) at Mirdif City Centre, Dubai, closed on March 10, 2025, so rely on other branches or digital platforms for services. Below is a table with key HSBC branch locations in Dubai and other emirates, including their addresses and operating hours.
|
City |
Branch Location |
Address |
Operating Hours |
Contact Number |
|---|---|---|---|---|
|
Dubai |
HSBC Tower (Head Office) |
Emaar Square, Downtown Dubai, PO Box 66, Dubai, UAE |
Sun–Thu: 8:00 AM–3:00 PM, Sat: 8:00 AM–1:00 PM |
600 554722 |
|
Dubai |
Dubai Mall |
Level LG, P1, Aquarium or Gold Souk Carpark, Sheikh Zayed Road, Dubai |
Sat–Thu: 10:00 AM–10:00 PM, Fri: 2:00 PM–10:00 PM |
600 554722 |
|
Dubai |
Mall of the Emirates |
2nd Floor, Near the Cinemas, Sheikh Zayed Road, Dubai |
Sat–Thu: 10:00 AM–10:00 PM, Fri: 2:00 PM–10:00 PM |
600 554722 |
|
Dubai |
Bur Dubai |
Building 312/45, Al Suq Road, Bur Dubai, PO Box 66, Dubai |
Sun–Thu: 9:00 AM–3:00 PM |
600 554722 |
|
Dubai |
Deira |
Next to Hamarain Centre, Abu Baker Al Siddique Road, Al Muraqqabat, Deira |
Sun–Thu: 9:00 AM–2:00 PM |
600 554722 |
|
Abu Dhabi |
Old Airport Road |
Omeir Bin Yousuf Building, Opposite Etisalat Building, Abu Dhabi |
Sun–Thu: 9:00 AM–2:00 PM |
600 554722 |
|
Sharjah |
King Faisal Street |
Abdul Aziz Mohammed Al Majid, 203/a, King Faisal Street, Sharjah |
Sun–Thu: 9:00 AM–3:00 PM |
600 554722 |
|
Ras Al Khaimah |
My City Centre Al Dhait |
My City Centre Al Dhait, Ras Al Khaimah |
Sun–Thu: 9:00 AM–3:00 PM |
600 554722 |
Note: Branches are closed on Fridays, except for mall-based branches like Dubai Mall and Mall of the Emirates, which have extended hours. The head office is closed on Sundays. Always check the HSBC website for real-time updates, as hours may vary.
HSBC ATMs in the UAE
HSBC’s extensive ATM network makes it easy to withdraw cash, check balances, or deposit money. You’ll find ATMs in malls, business districts, and residential areas across Dubai, Abu Dhabi, and other emirates. Some key ATM locations in Dubai include:
-
Carrefour Market, Al Nahda 2: Near NMC Hospital Road.
-
Dubai Festival City Mall: 9, Crescent Drive.
-
Al Wasl Road: Opposite Safa Park, Jumeirah.
To locate the nearest ATM, use the HSBC UAE app or the branch finder on www.hsbc.ae. The tool shows real-time availability and accessibility details, ensuring you find an ATM that suits your needs.
HSBC Head Office in the UAE
The HSBC head office is the central hub for operations in the UAE, located at HSBC Tower, Emaar Square, Downtown Dubai, PO Box 66, Dubai, UAE. It’s ideal for complex queries, corporate banking, or escalations. For personal banking, local branches are more convenient. The head office operates from 8:00 AM to 3:00 PM, Monday through Saturday, and can be reached at +971 2 691 0101 or the toll-free hotline 600 554722.
How to Find HSBC Branches and ATMs
Finding an HSBC branch or ATM is simple with these methods:
-
HSBC Website: Use the branch locator on www.hsbc.ae to find nearby branches and ATMs. It’s fast and includes accessibility details.
-
HSBC UAE App: Perfect for on-the-go banking. Locate branches, check balances, or transfer money in a few taps.
-
Google Maps: Search for HSBC branches or ATMs for directions and reviews.
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Customer Support: Call 600 554722 (or +971 4 227 4310 from outside the UAE) for assistance.
For Premier customers, call 800 4320 (within UAE) or +971 4 224 1000 (outside UAE). Advance customers can use 600 554722 or +971 4 228 8007.
Services Offered at HSBC Branches
HSBC branches offer a wide range of services to meet your financial needs:
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Personal Banking: Open savings or current accounts, apply for credit cards, or get personal loans.
-
Premier Banking: Enjoy exclusive wealth management and priority services.
-
Business Banking: Access corporate accounts, trade finance, and HSBCnet for payments.
-
Digital Support: Get help with online banking, mobile app setup, or Secure Key troubleshooting.
Branches also provide assistance for People of Determination, ensuring accessibility for all customers.
Tips for Banking with HSBC in 2025
To make the most of HSBC’s services, keep these tips in mind:
-
Use Digital Platforms: The HSBC UAE app and online banking are convenient for everyday transactions.
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Check Branch Hours: Mall-based branches have longer hours, ideal for evening visits.
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Set Up a Travel Plan: If traveling abroad, update your travel plan via the HSBC app to avoid card transaction issues.
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Stay Informed: Follow HSBC UAE on social media (Instagram, Facebook, X) for updates on offers and services.
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Contact Support: For complaints or feedback, email uaecmb.customerexperience@hsbc.com or call 600 554722.
Important Notices for 2025
HSBC branches will be closed on September 5, 2025, to celebrate the birth anniversary of Prophet Mohamed. You can still access accounts via online or mobile banking. Additionally, HSBC no longer offers overdrafts to new customers as of March 27, 2025, but existing overdrafts and investment financing facilities remain unaffected.
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Final Thoughts
HSBC’s network of branches and ATMs across the UAE ensures convenient banking in 2025. Whether you’re in Dubai, Abu Dhabi, Sharjah, or Ras Al Khaimah, you’ll find a branch or ATM nearby. The HSBC UAE app and website make it easy to locate services, while the toll-free hotline and dedicated customer support ensure help is always available. By understanding branch locations, hours, and services, you can bank smarter and save time.
Visit www.hsbc.ae or call 600 554722 to explore HSBC’s offerings and start banking with confidence today!
